Contact Us

Privacy Policy

 

Last updated: 10-02-2026
Effective date: 10-02-2026 

This Privacy Policy explains how [Biz Name] (referred to as “we,” “us,” or “the company”) collects, uses, and protects your personal information when you access our website, available at [https://site.com/] (referred to as “the website” or “the service”).

If you do not agree with this policy, please do not use our website. By accessing and using the website, you accept this Privacy Policy.

 

 

1️⃣ Who are we?

The data controller for the website [https://site.com/] is:

     

    • Name: [Biz Name]

    • Email: [email@site.com]

    • Phone: [+1 (234) 567-890]

You can contact us at any time with questions about personal data processing or to exercise your privacy rights.

 

 

2️⃣ What personal data do we collect?

     

    • Contact information: name, email, phone number (optional) when you fill out forms on the website.

    • Voluntarily provided data: information needed to request a quote or services (e.g., type of business, specific needs).

    • Automatically collected data: IP address, browser type, pages visited, session duration, and browsing activity (through Google Analytics, Microsoft Clarity, and Google Ads).

    • Marketing preferences: consent for receiving promotional offers (if you voluntarily subscribe).

By submitting your information through our forms, you consent to being contacted via email, phone, or text regarding your inquiry. Standard messaging rates may apply. You can reply “STOP” at any time to opt out of text communications.

 

 

3️⃣ How do we use your personal data?

We use the information we collect for the following purposes:

Purpose Legal basis Types of data Retention period
Responding to inquiries (forms/contact) Legitimate interest Name, email, phone 2 years from last interaction
Providing requested services Contract performance Name, email, phone, business details As required by tax law (5-10 years)
Marketing and commercial communications Explicit consent Email, preferences Until consent is withdrawn
Traffic analysis and website optimization Cookie consent Anonymized data Per Google/Microsoft settings (max. 26 months)

 

4️⃣ How do we share your information?

We do not sell or rent your personal data. We may share it only with:

     

    • IT and web hosting service providers (for website operation).

    • Analytics and advertising providers – Google Analytics, Microsoft Clarity, Google Ads.

    • Public authorities – when required by law.

International data transfers: If data is transferred outside your jurisdiction (e.g., to Google or Microsoft servers), it is protected through appropriate safeguards such as Standard Contractual Clauses (SCC) or equivalent mechanisms.

 

 

5️⃣ Your data protection rights

Depending on your location, you may have rights under CCPA, GDPR, or other applicable privacy laws, including:

     

    • The right to access your personal data.

    • The right to correct inaccurate data.

    • The right to delete your data (“right to be forgotten”).

    • The right to data portability.

    • The right to restrict processing.

    • The right to object to processing.

    • The right to withdraw consent at any time.

    • The right to opt out of the sale of personal information (CCPA).

To exercise these rights, please contact us at [email@site.com]. We will respond within 30 days.

 

 

6️⃣ Data retention period

Data is retained only as long as necessary for the purposes described or as required by legal obligations (e.g., tax legislation). After the retention period expires, data will be deleted or anonymized.

 

 

7️⃣ Cookies and tracking technologies

The website uses cookies to improve visitor experience. Types of cookies:

     

    • Essential – required for the proper functioning of the website.

    • Analytics – Google Analytics and Microsoft Clarity, for statistics and website optimization.

    • Marketing – Google Ads, for ad personalization.

You can set your browser to refuse cookies or alert you when cookies are being sent.

👉 For additional details, please see our Cookie Policy.

 

 

8️⃣ Microsoft Clarity

We use Microsoft Clarity to understand how users interact with the website (e.g., heatmaps, session replays). The data collected is anonymized, sensitive fields are automatically masked, and IP addresses are not stored in full.

Tracking through Clarity is activated only after the visitor provides explicit consent through the cookie banner (CookieYes). Data is stored for a maximum of 30 days on secure Microsoft Azure servers.

For more information, visit the Microsoft Privacy Statement.

 

 

9️⃣ Security measures

     

    • The website is secured with an SSL/TLS certificate.

    • Access to data is limited to authorized personnel only.

    • Data is stored on secure servers.

 

 

🔟 Children’s privacy

We do not knowingly collect personal information from children under 13 (or under 16 in certain jurisdictions). If you believe your child has provided us with personal data, please contact us and we will delete it promptly.

 

 

1️⃣1️⃣ Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.
The date of the last update is indicated at the beginning of this document.

 

 

📞 Contact

If you have any questions about this Privacy Policy or how we process your data, you can contact us at:

     

    • Email: [email@site.com]

    • Phone: [+1 (234) 567-890]